Refine Consulting- Mt. Pleasant, SC and beyond.
Lean Six Sigma with a Cognitive Science Twist
Refine Consulting. Your Business. Better.
Once there was a small business owner. But he felt like a small business servant. Every day more and more time was consumed by the three Ps (people, paperwork, and putting out fires). Because of this, the poor business owner had no time. No time for family, or friends, or improving the product, or even gaining more business. Because of this, the business owner lost sight of why they had started in the first place and constantly felt drained. Because of this, business suffered and so did the owner. Until finally, the business owner hired Refine consulting to help. Suddenly lessons from aviation, cognition studies, and systems management were unleashed on the time wasters inherent in any business, and the business owner finally felt free.
We give time to small business owners. Time to build business, or family. Our processes come from the view that small business owners start in a business they like, but end up in a cycle of people, paperwork, and putting out fires that consumes their waking hours. Data analysis is good for some aspects, but incomplete without vision. High consequence industries, like aviation and health care, have learned to take into account several human factors when developing systems. Watch here to see Al Seckel cover some of the cognitive mis thinking we do. Those same factors apply to your customers, employees, and even yourself! Refine Consulting is a one stop firm, we look at your current systems and only improve what needs it. Together we can design an experience that creates not just returning customers, but raving fans. Individual attention, integrated solutions, and implementation strategies are the hallmarks of our service. Give us a call to find time with Refine!